Privacy Policy for March and Bloom Law
1. Introduction
At March and Bloom Law, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
2. What Information We Collect
We may collect the following information:
- Personal Details: Name, address, email, phone number, date of birth.
-Identification Documents: Passport, driver's license, or other ID.
-Financial Information: Bank account details and payment information.
- Case Information: Details related to your transaction.
- Communication Records: Emails, letters, and notes from meetings or calls.
-Website Usage Data: IP address, browser type, and pages visited.
-Property Transaction Data: Details of the property involved in your transaction, including title deeds, property surveys, mortgage details, and related correspondence.
-Source of Funds Information: Financial documents and statements to verify the source of funds as required by law.
-AML Documentation: Information needed to comply with Anti-Money Laundering regulations, such as proof of identity and address.
3. How We Collect Your Information
We collect information:
- Directly from You: When you contact us, use our services, or fill out forms.
-Through Our Website: Via cookies and online forms.
-From Third Parties: Such as marketing agencies, other law firms financial institutions, or public records, when permitted by law.
4. How We Use Your Information
We use your information to:
- Provide legal services to you.
- Comply with legal and regulatory obligations.
- Communicate with you about your case or our services.
- Improve our services and website.
- Process payments and manage accounts.
5. Legal Grounds for Using Your Information
We process your information based on:
- Contract Necessity: To perform the services you've requested.
- Legal Obligation: To comply with laws and SRA regulations.
-Legitimate Interests: For our business needs, like improving services.
-Consent: When you have given us permission, especially for marketing.
6. Compliance with Anti-Money Laundering Regulations
We are legally required to collect and process certain personal information to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing regulations. This includes verifying your identity and, in some cases, the source of your funds. Failure to provide this information may result in us being unable to proceed with your transaction.
7. How We Store and Protect Your Information
We securely store your information using:
- Physical Security Measures: Secure premises with restricted access.
-Digital Security Measures: Encrypted servers and secure networks.
We keep your information only as long as necessary to:
- Fulfil the purposes we collected it for.
- Comply with legal, accounting, or reporting requirements.
Typically, we will retain your information for a minimum of six years after the conclusion of your case, in line with the Limitation Act 1980.
8. Sharing Your Information
We may share your information with:
- Third-Party Service Providers: Who assist in delivering our services.
- HM Land Registry: To register property transactions.
-Mortgage Lenders and Brokers: For mortgage approvals and processing.
- Estate Agents and Surveyors: To coordinate property valuations and surveys.
- Search Providers: Companies that provide local authority searches, environmental searches, and other due diligence reports.
- Regulatory and Law Enforcement Agencies: Such as HM Revenue & Customs for compliance with legal obligations.
- Other Parties with Your Consent: For example, experts or other legal professionals involved in your case.
9. Your Data Protection Rights
You have the right to:
-Access: Request copies of your personal information.
- Correction: Ask us to correct inaccurate information.
- Deletion: Request that we delete your information under certain conditions.
-Objection: Object to how we are using your information.
-Restriction: Ask us to limit how we use your information.
- Data Portability: Request that we transfer your information to another organisation.
To exercise these rights, please contact us using the details provided.
10. Cookies and Website Use
Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour. You can set your browser to not accept cookies, but some website features may not function as a result.
11. Electronic Communications and Online Portals
We may use secure online portals and conveyancing software to process your case more efficiently. These platforms are protected with advanced security measures to safeguard your data. When you use these services, we may collect:
Login Credentials: Usernames and passwords for our online services.
Usage Data: Information about how you interact with our online platforms.
12. Marketing Communications
With your consent, we may send you information about our services. You can opt-out at any time by:
- Clicking the "unsubscribe" link in our emails.
- Contacting us directly to update your preferences.
13. Changes to This Privacy Policy
We regularly review and update this Privacy Policy. Any changes will be posted on this page. This policy was last updated on 26 September 2024.
14. Compliance with Regulations
We adhere to the rules under the GDPR and the SRA's principles and codes, ensuring client confidentiality and data protection in all our practices.
15. Our Contact Details
Address: 32 Richmond Avenue London SW20 8LA
Telephone: 020 82554186/ 07889555265
16. How to Complain
If you're unhappy with how we've used your data, you can:
1. Contact Us: We'll try to resolve your concerns.
2. Contact the ICO: If you're not satisfied, you can complain to the Information Commissioner's Office.
- Website: www.ico.org.uk
- Phone: 0303 123 1113
